Privacy Policy
Effective January 1, 2026
Precision Norwalk Insulation Services, norwalkinsulation.com, hello@norwalkinsulation.com
What this policy covers
This policy explains what information Precision Norwalk Insulation Services collects when you use this website, what we do with it, how long we keep it and what you can ask us to do about it. We're an insulation contractor in Norwalk, CA, and we collect only what we need to answer your questions, come out for an estimate and do the work you ask for.
It applies to every page on this site, from the home page to our service and city pages. It doesn't cover other websites we link to, because those sites have their own policies.
Information you give us
When you fill out our contact form, call us or email us, you may give us your name, phone number, email address, street address and details about your house and the job, such as a drafty room, a hot upstairs or the age of the insulation in your attic. We use that to reply, set up a visit and prepare your estimate.
Our contact form is run by an outside form service, so what you type is stored on its systems as well as ours. We use that service only to receive your message.
Information collected automatically and cookies
Like most websites, this site can record basic visit details automatically, such as your browser type, device, the pages you viewed, how long you stayed and the site that sent you here. We look at this in summary form to see which pages people use and where the site needs fixing.
Cookies are small files your browser saves so a site can remember a visit or count traffic. You can block or delete cookies in your browser settings, and the site will still work, though some features may not.
How we use your information
We use what you share to answer you, schedule estimates and jobs, send quotes and invoices, follow up on finished work and keep the records any business keeps. We use visit data to keep the site working and easy to find for people searching for an insulation contractor in Norwalk, CA.
We don't sell your personal information, and we don't give it to other companies for their own marketing.
Who we share it with
We share information only with the services that help us run the business, such as our website host, form service, analytics tool and phone and email providers, and only so they can do that work for us. We may also share it if the law requires it or if we need to protect our rights, our crew or our customers.
How long we keep it
We keep messages and estimate details for as long as we need them to answer you and finish your job. When you hire us, we keep job records for as long as we need them for warranty questions, taxes and other legal reasons, and then we delete them.
Visit data is kept in summary form and isn't used to identify you.
Your choices and rights
You can ask us what personal information we hold about you, ask us to correct it or ask us to delete it, and we'll do so unless we have to keep a record by law. You can also ask us to stop contacting you at any time.
Depending on where you live, including California, state law may give you more rights over your information. We won't treat you any differently for using them.
Children
This site is meant for adults arranging work on their homes. We don't knowingly collect information from children under 13, and if we learn we have, we delete it.
How we protect your information
We use reasonable steps to keep your information safe, such as limiting who can see it and using trusted providers. No website or email system is perfectly secure, so please don't send payment card numbers or passwords through the contact form.
Changes to this policy
If we change how we handle information, we'll update this page. The version posted here is the one that applies.
How to raise a privacy concern
If you have a question about your information or want to make a request, call us at (562) 307-9042 or reach us through our contact page. Tell us what you'd like us to do, and we'll reply within 1 business day.
To learn more about who we are and how we work, visit our About page.